China Southern Airlines Adds 40 More Check-In Kiosks to Improve Passenger Service

CHINA, Beijing –December 1st, 2009 –China Southern Airlines (“China Southern”) has purchased 40 additional NCR TouchPort™ kiosks from NCR Corporation (NYSE: NCR), offering passengers more convenience and making NCR the carrier’s primary? supplier of self check-in kiosks. Earlier this year, China Southern deployed 30 NCR TouchPort kiosks at the airline’s big-city hubs of Guangzhou, Shenzhen, Changchun and Zhengzhou in China. The additional kiosks will be deployed in the airline’s other big-city hubs of Beijing, Shenzhen, Urumqi and Dalian. The self-service  kiosks enable China Southern passengers the ability to check-in, search for flight information, request mileage credit, scan and print boarding passes and  check mileage.

“Our passengers prefer the convenience and speed of self check-in. We continue to choose NCR TouchPort kiosks because of their stable performance and intuitive design as well as  usability, serviceability and environmental friendliness. Additionally, the NCR TouchPort kiosks run on internationally compliant Common Use Self-Service (CUSS) platform, which provides a foundation for our future partnership with other airlines and gives China Southern the potential to tie up with partners to offer single touchpoints that will facilitate airline check-in, car rental and hotel check-in transactions in the future,” said Huang Wenqiang, vice president of IT for China Southern. 

“Having been able to receive further purchase order from China Southern, our first customer in China from the airline industry, has fully demonstrated NCR’s edge in self-service solution for the airline industry,” said Patrick Chou, President of North Asia, NCR, “We will continue to leverage NCR’s global expertise and technology in helping the fast-growing China airline industry to enrich the air travelers’ experiences, improve their operational efficiencies and ultimately transform their business to a new level.”

About 30% of China Southern passengers departing from Guangzhou have enjoyed the conveniences brought by the self check-in kiosks, and an increasing number of passengers will be able to enjoy such convenient and fast services in the future. China Southern is planning to develop additional applications on NCR TouchPort kiosks to bring even more conveniences for its passengers.

NCR has deployed more than 8,400 self service check-in kiosks in over 300 airports worldwide, making it the market leader.

About China Southern Airlines
China Southern Airlines currently operates 342 modern Boeing 777, 747, 757, 737 and Airbus A330, 321, 320, 319 and 300 jet aircraft serving destinations to 905 cities in 169 countries, forming an extensive network, with convenient connections to all main cities in the world via close cooperation with all the SkyTeam member airlines. China Southern Airlines operates the largest and most technologically advanced airline fleet as well as the most extensive domestic air network in The People’s Republic of China.
Currently, China Southern Airlines is the 4th largest airline in the world and 1st in Asia; ranked as the largest airline in China for 30 consecutive years and is the only carrier in mainland China in the world’s Top 10 passenger airlines.

China Southern Airlines is the only Chinese carrier that has the longest safety record and has earned its top leadership position in the global aviation industry. By far, China Southern Airlines was honored by the CAAC with the “Golden Roc Cup” - the highest-level annual award in the Chinese aviation industry in five years, accumulated 5.90 Million safe flight hours. It was honored with the Five-Star Flight Safety Award by the Civil Aviation Administration of China (CAAC), the most prestigious award for safe flight operations in the Chinese aviation industry in July, 2008.

China Southern Airlines is committed to putting the customer first and dedicated to exceeding its customers’ expectations by offering reliable, on-time and convenient quality customer service. China Southern Airlines has been named the “Best Airline in China” by several international organizations. Its official website is http://www.csair.com and Customer Service & Call Center Hot Line is “95539”.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company and leader in automated teller machines, self-checkouts and other self- and assisted-service solutions, serving customers in more than 100 countries. NCR's software, hardware, consulting and support services help organizations in retail, financial, travel, healthcare and other industries interact with consumers across multiple channels.